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Tips & Advice

This category contains 66 posts

Migration Checklist

First time you’re performing an email migration? Unsure what the timeline may look like? Want to make sure you’re not missing anything? We’ve just published a new migration checklist. While we recognize that each situation is unique,  the following steps can be used to build your own customized migration checklist. Also don’t forget that our wiki … Continue reading »

Queuing a Large Number of Mailboxes

Some of our customers need to migrate a large number of mailboxes but have limited bandwidth. If bandwidth is limited, submitting all mailboxes for migration may result in issues ranging from transient timeout errors to firewall blocks. Manually starting migrations so that no more than let’s say 100 migrations run concurrently does work but requires … Continue reading »

Become a MigrationWiz Partner Today!

At MigrationWiz, we are confident we can lower your total cost of migration compared to other migration tools. Our simple to use patent-pending technology combined with 24/7 support is in a league of it’s own. We value our partners and are committed to helping you succeed every step of the way. As a MigrationWiz partner, … Continue reading »

ImapSync vs. MigrationWiz

In case you haven’t heard about ImapSync, it’s a command-line tool which can be used to migrate IMAP content between mailboxes. We’ve had a few customers ask us if they could use ImapSync as a cheaper alternative. Here is our answer. Speed: ImapSync wasn’t optimized for speed. For starters, it was written in Perl, a … Continue reading »

Migrating From IMAP… Means Migrating What?

Need to migrate from an IMAP system? There are some limitations you should be aware of. First, most IMAP servers have some technical limitations (see our previous post). Second, only emails can be migrated using IMAP. That’s right, contact or calendar items CANNOT be migrated using IMAP because it is an email-only protocol: Wikipedia: “items … Continue reading »

Migrating Garbled iPhone Sent Items

We recently performed an Exchange migration for an Australian customer on Exchange 2003 and whose users occasionally rely on iPhones to send business emails. After the migration completed, they asked us why some emails sent using iPhones appeared garbled when accessed using Exchange 2010. Here is what we discovered and how we updated our service … Continue reading »

Email Migration Strategies

Every customer has different requirements. Today’s post is about 3 common email migration scenarios and techniques from which custom migration strategies can be derived. All scenarios can be applied to one mailbox, a group of mailboxes, or even all mailboxes within the organization. Below are some of our favorites:  Gathering requirements: Before selecting a scenario, … Continue reading »

BPOS vs. Gmail: the Battle is Heating Up

We perform migrations in different directions so it is a bit hard to keep track of who the winners are on the online battlefield of email migrations. One thing for sure however: the battle between Gmail and BPOS is heating up. Microsoft was about to be awarded a large ontract to provide email and collaboration technology … Continue reading »

Testing IMAP Server Connection

Testing connectivity to your IMAP server before migration is always a great idea. Even if you’re technical, opening a telnet session can still be painful. So we’ve added a new feature which lets you check if the IMAP server is responding, but also get basic mailbox stats such as a list of folders. After logging … Continue reading »

Rebuilding the NK2 Cache Post-Migration

If you’re planning a mailbox migration which includes Outlook users, then you should know about the NK2 cache and how to rebuild it. Let’s face it, you’re too lazy to create a contact for each individual you communicate with. Which means you’re relying on the autocomplete NK2 cache perhaps without realizing it, and rebuilding it … Continue reading »

Determining what the optimal maximum simultaneous migrations should be

Specifying the maximum simultaneous is going to dictate how much bandwidth we are going to use from the source and destination server. Each mailbox will travel at the rate of the slowest network. i.e. If the source has a smaller pipe than the destination, we will max out at the source speed and vice versa. … Continue reading »

Handling errors during migration

When you see an error in the logs, it was caused by either the source or destination server. The error messages that you see are either low level errors that are generated (like connection timeout, or host not reachable) or higher level errors (like system error, cannot be fetched). Usually the higher level errors are … Continue reading »

Maximum simultaneous migrations setting on mailbox connector

The maximum simultaneous migrations setting on a mailbox connector allows you to specify how many mailboxes you want to migrate at the same time. The more simultaneous migrations, the more bandwidth we will use as we will have more parallel transactions happening. If you want to migrate your entire company at the same time, make … Continue reading »

Mailbox connector failure settings and behavior

On the mailbox connector, we expose two main settings for treating item failures: 1) item retries and 2) maximum item failures. Item Retries Item retries specifies how many times to retry and item if we encounter a failure. Each retry is performed in an exponential back-off fashion. If you don’t know what this means, here … Continue reading »

TIP: Speed up your migration, disable searching for duplicates

Here’s a tip that could decrease your migration by an hour or more on average. By default, we search the destination server if we have migrated the item before creating it. We do this to ensure that in all cases we will never duplicate items in a mailbox. Well, if this is the first time … Continue reading »

Manually Configure Outlook for Exchange Online

NOTE: These steps apply to BPOS.  If you are looking for steps to Office 365, please refer to our Office 365 steps for manual Outlook profile creation. I could not find any documentation anywhere on how to configure Outlook with Exchange Online. The only way that I discovered was to install the Microsoft Online Services … Continue reading »