Manually Configure Outlook for Office 365

We’ve previously blogged about how to manually configure Outlook for BPOS.  Now that BPOS has been replaced by Office 365, we thought we’ve update the information to reflect the current state of Microsoft’s hosted Exchange offering.

In some instances, you may not be able to configure autodiscover for Office 365 with your domain.  This can occur when you are testing Office 365 and do not want to change over your entire domain yet and autodiscover is still pointing to your old system.

The following are the exact steps for Outlook 2010 on Windows 7. Any other version of Outlook may vary slightly but should be pretty close to these steps.

Step #1 – Find your server information

The first thing to do is locate your server information to plug into your new Outlook profile.

1. Login to Office 365 OWA
2. Click on the  icon on the upper right of OWA
3. Click About
4. Find the entry for Host name and write it down as you will be using it later.

Step #2 – Create new Outlook profile

1. Open Control Panel
2. Click Mail
3. Click Show Profiles
4. Click Add
5. Enter a new name for the profile. i.e. Your email address
6. Click OK
7. Click Manually configure server settings or additional server types
8. Click Next
9. Select Microsoft Exchange
10. Click Next
11. Enter the host name (that you wrote down from the previous section) in the field Microsoft Exchange server but repace outlook.com with mailbox.outlook.com.  For example if your host name is ch1prd0502.outlook.com, you would enter ch1prd0502.mailbox.outlook.com
12. Enter your email address in the field User Name
13. Click More Settings
14. If you are prompted with an error that the action cannot be completed, click OK
15. Click on the Connection tab
16. Select Connect to Microsoft Exchange using HTTP
17. Click Exchange Proxy Settings
18. Enter the host name (that you write down from the previous section) in the field Use this URL to connect to my proxy server for Exchange
19. Select On fast networks, connect using HTTP first, then connect using TCP/IP
20. For the drop down Use this authentication when connecting to my proxy server for Exchange, select Basic Authentication
21. Click OK
22. Click OK
23. Click Check Name
24. Enter your User Name and Password
25. Click OK
26. Your profile should now have resolved and the correct Microsoft Exchange server should be displayed
27. Click Next
28. Click Finished
29. Click OK