Unlocking Your Gmail Account

If your Gmail / GAPE account is locked (ex: MigrationWiz reports an error such as “[ALERT] Web login required”), here is how you can unlock it:

• Login to: https://www.google.com/a/(your domain)/UnlockCaptcha
• Enter your user name (not email address), password, and solve the CAPTCHA

IMAP access should be restored. Log in to MigrationWiz and resume your migration if it didn’t automatically recover. Please note that we take several precautions to avoid triggering this condition. For example, we avoid downloading too much content too quickly because we know from experience that it can cause Gmail to lock the account. To do this, we use a dedicated network component which throttles network requests and avoids jittery data transfers.